KALYSTRA proudly provides dependable shipping services throughout the United States. The following policy explains how orders are prepared, shipped, and delivered.
1. Shipping Coverage
Orders are shipped only to residential and commercial addresses located within the United States.
We do not currently offer international shipping or delivery to destinations outside the United States.
2. Processing Time
Orders are normally processed within 1–3 business days after successful payment authorization.
Orders received on weekends or federal holidays will begin processing on the next business day.
3. Shipping Methods
To provide dependable nationwide service, orders may be delivered through one of the following carriers:
* United States Postal Service (USPS)
* United Parcel Service (UPS)
* Federal Express (FedEx)
The shipping carrier is selected according to destination, package size, delivery efficiency, and operational availability.
4. Estimated Delivery
After shipment, most orders are delivered within 3–7 business days.
Delivery estimates are not guaranteed and may be affected by severe weather, transportation disruptions, holiday shipping volume, or carrier operational delays.
5. Shipping Charges
Shipping costs are calculated during checkout based on the delivery address and order details.
Any applicable shipping fees will be displayed before payment is completed.
6. Customer Responsibilities
Customers are responsible for:
* Providing a complete and accurate shipping address.
* Monitoring shipment tracking information.
* Ensuring safe delivery access at the destination.
* Contacting us promptly if shipping information appears incorrect.
Additional shipping expenses resulting from incorrect addresses, refused packages, or returned shipments may be the responsibility of the customer.
7. Lost Packages
If tracking information indicates an unexpected delay or your shipment appears lost, please contact our customer support team.
We will communicate with the shipping carrier and make every reasonable effort to assist with locating the shipment.
8. Delivery Confirmation
An order is considered delivered once the selected shipping carrier records successful delivery at the shipping address provided during checkout.
Customers should verify the delivery address carefully before submitting an order.
9. Shipping Restrictions
We reserve the right to decline shipment to addresses that cannot be verified or where delivery service is unavailable.
10. Contact Us
Company Name
KALYSTRA LLC
Customer Service Email
ALEXIS@kalystrahome.com
support@kalystrahome.com
Telephone
(623) 320-3738
Business Address
5927 E Ludlow Dr
Scottsdale, AZ 85254
United States